Haas Terminal Servers provide access to instructional and research software for Faculty, Students and Staff. Users should familiarize themselves with the information below before continuing.
We recommend the Remote Desktop Connection software that is provided with Windows Operating Systems for connecting to the TS. For Mac computers please download the MS Remote Desktop for Mac client from the Apple Store. See the full Mac instructions for downloading, installing and configuring the MS Remote Desktop client for Mac here. Haas Terminal servers are actually several servers clustered together, and these clients work better at connecting you to the correct server in the cluster to rejoin a disconnected session. In most cases, it can even do this if connecting from different locations and different computers. Although, we strongly recommend logging out of the terminal servers to avoid other problems, this software can help you reconnect to your session if this doesn't occur for some reason. There is never any guarantee that you can be reconnected to your disconnected session due to timeout limitations, server maintenance, and server load, but in most cases you can reconnect if you use this method. You can also customize your options in the client to change your display and network settings.
Use your Haas username and password to login to TS. Please make sure that the logon drop down field is set to "Haas."Please be sure to press CTRL-ALT-END or click the logoff button on the desktop to end your session. Just closing your browser will leave your session open, causing problems later.
Store all Personal Files on your network drives (i.e. H:) or on your local machine drives. Files stored on the local TS drives will be deleted.
With the recent upgrade to Windows Server 2008, you can now access your local drives in your terminal session.
|Alt+Del||Displays the active application's Control menu.|
|Alt+Home||Opens the Windows Start menu within the client session.|
|Alt+Page Down||Cycles (from right to left) through the current taskbar programs.|
|Alt+Page Up||Cycles (from left to right) through the current taskbar programs.|
|Ctrl+Alt+Break||Toggles the client session between windowed and full-screen modes.|
|Ctrl+Alt+End||Opens the Windows Security dialog box, similar to pressing Ctrl+Alt+Del on the local workstation's keyboard.|
|Ctrl+Alt+Ins||Cycles through the current taskbar programs in the order in which the user started them.|
|Ctrl+Alt+Plus (+)||Copies a snapshot of the entire client-session desktop area to the clipboard, similar to pressing Print Screen on the local workstation's keyboard.|
|Ctrl+Alt+Minus (-)||Copies a snapshot of the active client window to the clipboard, similar to pressing Alt+Print Screen on the local workstation's keyboard.|
There are occasionally a few users that get dropped from TS. In almost all cases this is due to the quality of the connection from the client's internet service provider. Poor connections are often caused by dropped packets or network congestion at the client's ISP. Haas Technology Solutions cannot resolve issues with quality of the connection from the client's ISP. If you repeatedly have dropped connections please try connecting at different times, switching your ISP or upgrading to broadband.
Your client will try to reconnect automatically to the TS. When you see the red X in the upper right hand portion of the screen, that indicates you have lost the connection and it is trying to reconnect.