Classroom Audio/Visual Assistance and Content Capture

What is this Service?


Classroom Audio/Visual Assistance and Content Capture is a service that is provided to enhance the meeting or lecture experience. Classroom Audio/Visual (A/V) is available for all Berkeley Haas classrooms. Technology Solutions will assist with using the display, teleconferencing and classroom computer systems. This service is best provided by appointment, but is also available on-demand in special circumstances. A member of the Technology Solutions team will be available in-person to guide you through all the AV technology in the classroom.

Classroom Capture is available for all Berkeley Haas classrooms. Technology Solutions will record the class session and provide the resulting recording via the “Media Library” inside bCourses (or private location upon request). Technology Solutions also maintains the “Media Library” service ensuring access to videos for students and others.

How I can benefit from the Service?

This service teaches the user to use the AV technology in Berkeley Haas facilities. Also, this service creates video recordings of class sessions and conveniently adds them to the bCourses page of the course (or private location upon request).

Why I might want the Service?

The service helps to display presentation content quickly and easily. This service also provides video recordings of class sessions that are useful tool for self-evaluation, creating supplementary content for future classes, or when permitted by the degree program, as a study-aid for students.


How Do I Get Started?


How do I get the Service?

Contact the Technology Solutions Help Desk by email (helpdesk@haas.berkeley.edu), phone, or Service-Now web site (https://berkeley.service-now.com).

For content capture, submit a ticket at least one week prior to the class session you wish to record. There are certain restrictions on sharing recorded class sessions with students that vary by degree program. Please confirm your request is eligible by contacting the appropriate degree program office.

How do I get help?

Contact the Technology Solutions Help Desk by email (helpdesk@haas.berkeley.edu), phone, or Service-Now web site (https://berkeley.service-now.com). If you are currently in a classroom, call 510-643-4217 for immediate support.