Desktop Phone (New, Change, Terminate)

What is this Service?


Desktop Phone Service allows you to order a new desktop phone, make changes to your existing phone service, or terminate your service and cancel billing. The service includes phone lines, telephone handsets, and special features including voicemail. This service also provides recommendations on how to conserve funds while getting the most features from your phone service. The service tracks all changes and terminations to avoid duplication of payments and costs of phone numbers not being used.

How I can benefit from the Service?

The service provides users with desktop phones for their telecommunications needs.

Why I might want the Service?

If you are an administrator, faculty or staff who has a desk and will be using a phone to complete your work.


How Do I Get Started?


How do I get the Service?

Contact the Technology Solutions Help Desk by email (helpdesk@haas.berkeley.edu), phone, or Service-Now web site (https://berkeley.service-now.com).

How much does the Service cost?

New, changes and terminations vary in price. Before purchasing phone services or equipment, send a request ticket with a valid chartstring to the Technology Solutions Help Desk by email (helpdesk@haas.berkeley.edu), phone, or Service-Now web site (https://berkeley.service-now.com).

How do I get help?

Contact the Technology Solutions Help Desk by email (helpdesk@haas.berkeley.edu), phone, or Service-Now web site (https://berkeley.service-now.com).