Remote Access and Connectivity Support

What is this Service?


Remote Access is the ability to connect to a computer or a network system from a remote location. The service provides remote access to a virtual desktop and to storage. The Haas community can use this service to access applications, University Systems, and information from a computer that is not connected to the Haas network.

Connectivity is the ability to connect to the Haas Terminal server through the Virtual Private Network (VPN) connection.

Haas Terminal Server is a cluster of physical servers that provides access to applications and storage from remote locations. Users need to login to U. C. Berkeley’s Virtual Private Network (VPN) connection before connecting to the Haas Terminal Server.

VPN connection provides a secure and reliable connection between a computer and the Haas Terminal Server and other protected resources. Users can login to the VPN with their CalNet ID and passphrase. Users can download VPN software from Central software depot (https://software.berkeley.edu/security-software#CiscoVPN)

How I can benefit from the Service?

The service provides easy access to computing resources and information for research, learning, administrative use, or other computing needs.

Why I might want the Service?

The service provides reliable and secure access to computing resources from any location.


How Do I Get Started?


How do I get the Service?

Login to ts.haas.berkeley.edu with your Haas login and password through a Remote Desktop connection program. If you need help with remote access, contact the Technology Solutions Help Desk by email (helpdesk@haas.berkeley.edu), phone, or Service-Now web site (https://berkeley.service-now.com).

How do I get help?

Contact the Technology Solutions Help Desk by email (helpdesk@haas.berkeley.edu), phone, or Service-Now web site (https://berkeley.service-now.com).